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DELIVERY POLICY

At RealEstateLabs, we are committed to providing a seamless and efficient experience for our clients in the real estate sector. This Delivery Policy outlines the terms and conditions related to the delivery of services, including property listings, real estate analytics, consultations, and other professional services available through our website, http://realestatelabs.in.

1. DELIVERY OF SERVICES

RealEstateLabs provides various real estate services, including but not limited to:

  • Property listings for sale, rent, or lease.

  • Real estate data analytics and consultation services.

  • Facilitation and assistance with property transactions.

The delivery of these services is primarily digital, taking place via our website, email, or scheduled virtual/in-person meetings.

2. DELIVERY OF PROPERTY LISTINGS

Once you access our website, you will have immediate access to view property details, high-resolution images, and market data. While our database is updated regularly, property availability is subject to real-time market changes. We recommend confirming the current status of any listing with our team directly.

3. CONSULTATION AND ADVISORY DELIVERY

If you have requested a professional consultation, our team will reach out via your provided contact details. Consultations are delivered in the following formats:

  • Virtual/Digital: Via phone, video conference, or email based on your preference and mutual availability.

  • In-Person: For specific regional clients, in-person meetings can be scheduled at a mutually agreed location.

Most consultation appointments are delivered within 24 to 48 hours of booking. You will be notified promptly if a rescheduling is required due to unforeseen circumstances.

4. DELIVERY OF DOCUMENTS AND AGREEMENTS

Any digital documentation—including contracts, research reports, or property paperwork—will be delivered via email or a secure cloud-sharing platform.

  • Physical Documents: If original physical documents are required, they will be dispatched via a reliable courier service.

  • Timeline: Physical delivery typically takes 3–7 business days within India, depending on your location.

5. POTENTIAL DELAYS IN DELIVERY

We aim for maximum efficiency; however, certain factors beyond our control may cause delays, such as:

  • High volume of service inquiries.

  • Technical maintenance of our digital infrastructure.

  • Delays from third-party services (e.g., couriers or government property offices).

In these instances, we will provide you with an updated delivery timeline as soon as possible.

6. TRANSACTION FACILITATION

For clients actively engaged in property deals:

  • Bookings: Upon making a reservation or booking, a confirmation will be delivered to your email immediately.

  • Legal Documentation: Finalized contracts and legal papers will be delivered digitally or via registered mail upon the completion of the deal.

Please note that while RealEstateLabs facilitates the transaction process, we do not directly handle the physical “delivery” or construction of the real estate asset itself, which remains the responsibility of the developer or seller.

7. NO REFUNDS FOR EXTERNAL DELAYS

Due to the complexities of the real estate industry (including legal clearances and market volatility), minor delays in consultations or transactions may occur. RealEstateLabs does not offer refunds for such delays unless the delay is a direct result of a failure on our part to perform the agreed-upon service.